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Refunds

When and how money is refunded for courses and salon deposits.

Updated 15 October 2026MB Kava Plius · company code 304240490 · VAT LT100018052115Liepų g. 17, Biržai

Digital content (video courses, e-books)

Video courses, live stream recordings and e-books (PDF) are digital content, delivered right after payment.

When you place an order, you expressly agree that the content is delivered immediately and confirm that you understand you lose the 14-day right of withdrawal once delivery has started (Article 6.228¹⁰(1)(13) of the Civil Code of the Republic of Lithuania; Article 16(m) of Directive 2011/83/EU).

If the content doesn't work or doesn't match its description, you keep all your statutory rights — write to us and we'll fix the problem or refund you.

Salon visits in Estepona

Salon services in Estepona (Spain) are provided by Kamilė as a self-employed professional (autónoma). Payments for salon visits, including the booking deposit, go to her directly.

  1. Some services require a booking deposit when you book online. The amount is shown before you pay and is deducted from the final price of your visit.
  2. Prices are shown “from”: the final price depends on your hair (length, thickness, previous colour) and is agreed at the salon.
  3. You can cancel online using the link in your confirmation email up to 24 hours before your visit. The deposit is refunded to your card if you cancel within the time shown when you booked; otherwise it is kept.
  4. If you don't come and don't let us know, the deposit is not refunded.
  5. If we have to cancel or move your visit, the deposit is always refunded in full.